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deposit/reserving calendar space Hand Lettering is a very unique art. Due to the personal nature of the design process, no refunds will be given once the final product is received. Please make sure that you are completely satisfied when receiving your final product. If you are not, please let me know and I will do everything I can to make you pleased. If your order is cancelled and there has been a material cost incurred, you will be billed a fee. I will do everything I can as an artist to do the job to the best of my ability and if mistakes occur will try to make it right to please you. Delivery & Shipping Shipping costs will vary depending on the weight, size of the order, and the final destination. The client will incur any additional charges for overnight or express service. We ship either UPS, Federal Express, or the United States Postal Service. All shipping charges are due with the final payment. Final payment is due prior to the shipping of the completed order. A pick up and delivery fee may be issued if it is more than 10 miles from my location. Payment I accept cash, check (made payable to Graceful Expressions) or I would be happy to send an invoice through PayPal which would allow you to pay via Credit Card. Payment arrangements may be made, as long as final payment is received when project is completed/mailed. |